Learner
Tutor
Frequently Asked Questions
Book a Class
Withdraw a Class
Purchase a Class
Class Price
Classes Not Yet Available
Review a Class
Refund a Class
Time Zones
Join an Online Class
Manage Your Online Class
Contact Support
Book a Class

Book a class is easy! Once you sign into your account, go to click or search for a class that interests you. You can enroll clicking the 'Enroll' button on the class detail page. Then you are brought to our 3-step booking system:

Step 1: Go through the class calendar and book the time that suits your schedule. The time is set at your preferred time zone in your account setting for your convenience. Don't forget to provide some information on what you want to learn from this class.

If the class is fully booked (we limit the classroom to 25 users only), please put the class as Wishlist and you will be informed of next available session by us.

Step 2: Payment shows you the class cost.

Step 3: Confirm payment and then you are redirected to PayPal page for secured payment.

Withdraw a Class

Learning is a commitment. You are not encouraged to cancel a class that you have enrolled. We will not provide refund when you withdraw. In terms of exceptional cases, please Contact Us 48 hours before the class is launched.

Purchase a Class

We use secured payment system PayPal for your purchase. Your account and credit card information will not be stored by our site. The easiest way is to create a PayPal account for faster payment procedure.

Class Price

We value every penny and minute you spend with us and believe that knowledge sharing should not be expensive. Class price at MindSynch is standardized at $5 USD per 30-minute class, except for special sessions and events.

Classes Not Yet Available
MindSynch Classes are available in seven broad categories:

If there's something that you'd love to learn more about, and you can't find it in one of our listed available or upcoming classes, please Contact Us

Review a Class

You are always welcome to give reviews on the classes you have taken. Your feedback is valuable to the Tutors and MindSynch community to better improve knowledge learning experience.

We reserve the right to edit, remove or put on hold any post at any time. The determination of what is construed as indecent, vulgar, spam, etc. as noted in these points is up to MindSynch and not users.

Refund a Class

You can request a refund within 7 days from the launch of the class via Contact Us. You need to provide reasons for the refund, which will be subject to the approval from us. We cannot refund classes due to Learners' no show issues. Classes paid with Tutor Points are not refundable, unless it is due to Tutor errors, such as no show of classes.

Time Zones

Scheduled time for classes on your web page reflects the local time that your computer or mobile devices is configured to. Please make sure you adjust the time on your computer to the time zone where you will take the classes you have booked, to avoid missing your class at the right time.

Join an Online Class

As a MindSynch Learner, you can join a class that you have booked from a computer, tablet or smartphone. We highly recommend you use a device with a camera, to optimize your learning and classroom experience.

Manage Your Online Class

We partner with Zoom for online classes.

Once you have joined a class, you can perform the following actions from the menu bar located at the bottom of the meeting window:

Contact Support

If you have any general or technical questions about learning and tutoring through MindSynch and using the website, you can Contact Us.

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